EMPLOYEE (M/F) FOR THE CUSTOMER SUPPORT DEPARTMENT

Location: Frankfurt am Main (near main station)

Area of responsibility: European customers and railroads

Temporary for one year with the prospect of a permanent position.

EMPLOYEE (M/F) FOR THE CUSTOMER SUPPORT DEPARTMENT

Ref.: FM-0421-01

JOB VACANCY

FORWARDIS GmbH (an internationally active rail forwarding company of the SNCF Group) is looking for an employee (m/f) for the Customer Support area with immediate effect. Temporary for one year with the prospect of a permanent position.

  • Location: Frankfurt am Main (near main station)
  • Area of responsibility: European customers and railroads
  • Full-time in shift work from Monday-Friday 06-20:00 (not later) and approx. 1x a month on weekends/holidays from 08-17:00

    Your responsibilities:

    • Ordering and monitoring train runs in consultation/cooperation with various national and international rail transport companies.
    • Preparation of the waybill instructions and the waybills respectively.
    • Monitoring (track & tracing) and dispatching of trains and single wagons.
    • Regular and proactive information to the customer about the progress of his transports
    • Trouble-shooting.
    • Verification of application/compliance with safety regulations (RID; SMGS) for all organized transports.

    We expect:

    • Industry knowledge in freight forwarding, logistics in general and ideally in rail logistics very desirable!
    • You speak German and English very well, and ideally also (not mandatory) speak an Eastern European language, e.g.: Polish, Serbian, Czech, Hungarian, etc.
    • You have good MS-Office skills.
    • You are flexible, dynamic, customer-oriented and able to work in a team.
    • You have ability to summarize, are decisive and able to work under pressure.

    We offer:

    • A highly exciting job in an international team in one of the largest logistics groups in Europe.
    • Support for existing customers.
    • Structured induction.
    • Progressive employment conditions.
    • Modern workplace.
    • Sports studio membership.
    • RMV monthly ticket (local transport ticket)

    Are you interested in? Please send us your complete application documents and cover letter with your salary expectations by clicking on the button below:

    For more information, please contact hr@forwardis.com.

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