FORWARDIS GmbH, a successful company of the SNCF Group specializing in international rail freight forwarding, is currently looking for a motivated Rail Logistics Specialist (m/f/d) to join our Inside Sales department in Berlin Mitte.

Contract: Fixed-term (2 years) with option for extension
Location: Berlin Mitte
Scope: European & Asian customers and railway partners
Working hours: Full-time (40h/week)

Your responsibilities

Commercial tasks:

  • Support the Key Account Manager in handling customer requests (price inquiries to subcontractors/suppliers, pre-calculations, data entry, preparation of quotations)
  • Contribute to large-scale international logistics projects
  • Verify incoming invoices and allocate them within the internal cost center system
  • Issue outgoing invoices in accordance with contractual agreements
  • Handle customer complaints
  • Submit claims to suppliers (railway companies, wagon and container lessors, workshops, terminals, etc.)
  • Process daily customer requests in coordination with your manager and prepare offers

Operational tasks:

  • Direct communication with the internal block train management team responsible for ordering trains from railway companies
  • Organize required data and documentation prior to each transport
  • Manage and monitor single wagon/container shipments (track & trace)
  • Ensure regular and proactive communication with customers
  • Prepare transport documentation
  • Coordinate last-mile road transport with forwarding companies
  • Maintain ongoing communication with customers

Your profile

  • A completed vocational training in freight forwarding, logistics, or office administration is an advantage, but not mandatory
  • Good command of Russian and English; German is a plus but not required (Chinese and/or an additional language such as French or Polish is an advantage)
  • Industry knowledge in freight forwarding, logistics, and ideally rail logistics is a plus
  • Strong MS Office skills
  • Flexible, reliable, communicative, customer-oriented, and a team player
  • Structured thinking, decision-making ability, and resilience

What we offer

  • An exciting role in an international team within one of Europe’s largest logistics groups (SNCF Group)
  • A culture of open communication, collaboration, and mutual respect
  • Modern offices in a central location with ergonomic workstations (height-adjustable desks, ergonomic seating)
  • A structured onboarding process with an individual training plan
  • Flexible working arrangements (2–3 days/week remote work)
  • Monthly contribution toward a gym membership or alternatively a €40/month shopping voucher
  • Professional development opportunities, including training and language courses
  • Free use of public transport with the Germany Ticket
  • Company pension scheme or capital-forming benefits with a monthly contribution of €40
  • Regular company events in Berlin and Frankfurt to strengthen team spirit

Interested?

We look forward to meeting you! Please send us your complete application, including your cover letter and salary expectations, via the designated application link.

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